EU Training Customer Support

General Issues 3

• Can I download my test questions or is everything is online? Do you ship practice materials?
• Are you related to EPSO or any other EU institution?
• Is registration free? Do you offer free products?

Webinars / Webcasts 5

• If I cannot join a live webcast or webinar on time, can I join later?
• I can't find the webinar that I purchased.
• What Is the EU Course and How Does It Work?
• Is the content of the EU Course and The Ultimate EU Handbook the same?
• Are the EU Course, EU Policy Briefings, and The Ultimate EU Handbook enough to pass the AD5 exam?

EPSO Practice Tests 16

• Where can I find resources for the EPSO multiple-choice question (MCQ) tests?
• How many times can I use a question? And how many times can I revise a test?
• What are the different exam types that I can set when composing a test?
• How do I buy test questions in the language I want to practice in?
• Do I get the same questions repeated in all the languages I select?

View all 16

Technical issues 5

• Can I use my purchased test questions on different devices or only on the one that I made the purchase from?
• Forgotten password
• I'm having issues completing a payment for an order.
• I cannot contact a coach, the contact form does not work.
• How can I get an invoice for my purchase?

Free Advice for EPSO Exams 2

• I need some general information on the EPSO competitions.
• Is there a space for rent in Brussels to take the EPSO exams?

Classroom Training Sessions 4

• What if I can't make the start of the scheduled classroom training session? Can I still join late?
• What's included in the Interview Simulation for Internal Competitions?
• I cannot attend the classroom training - can I get a refund?
• How do I access the Master the EPSO CBT Training session?

Personal Coaching 2

• I don't know which personal coach to choose. Do they have any specialisations?
• I cannot contact a coach, the contact form / submit button does not work.